Our owners and franchisees enjoy all the benefits of being part of Carlson Rezidor’s global network with its impressive breadth of experience, knowledge, contacts and superior buying power.


Operations Support*

Our corporate team is passionately committed to helping you drive your business. We offer world-class systems and processes, designed to streamline all start-up and ongoing operations at property level.

  • Field-based Regional Directors are on hand as consultants and work directly with your hotel
  • Quality assurance programs ensure brand standards are met consistently across the system

*Americas only. Contact EMEA or Asia Pacific for further information on Carlson Rezidor support in your region.

Technical Services

Carlson Rezidor offers a highly skilled and experienced team to assist hotel owners and developers in building and converting expertly designed, innovative hotels that are cost-effective and operationally efficient.

The Brand Programs & Design Services team focuses on creating seamless interior design packages and executing iconic brand elements throughout the hotel.

Strategic Sourcing

The quality of goods and services received by guests is key to our success. Carlson Rezidor’s Strategic Sourcing enables owners and franchisees to tap into a reliable network of quality suppliers with strong industry credibility. We offer:

  • More than 150 system-wide suppliers
  • Negotiated discounts on brand-standard items and services
  • Quality, cost savings and convenience


Carlson Rezidor offers a variety of industry leading training and educational development opportunities for employees, hotel managers and leaders. These programs are relevant to both the success of their businesses and to their own personal growth and development.

  • The Business School @ Carlson Rezidor in the Americas, Europe, Middle East and Africa as well as the APAC Business School in Asia Pacific, provide hospitality and business training, helping hotel employees to refine their skills and run a successful, profitable hotel
  • Online training and educational development materials are available to help maintain high guest satisfaction ratings
  • Every new team member completes customized service training for each of our brands, ensuring they are fully educated in our exacting standards and ready to deliver flawless hospitality